Privacy Policy

Policy explains how we collect, use, and protect your information when you use our website or services.

1. Information We Collect
When you interact with Watiti Mart, we may collect the following information:
• Personal details such as your name, phone number, and email address • Delivery information including your physical address • Order and purchase history • Any information you provide when contacting us We only collect information that is necessary to provide our services effectively.
2. How We Use Your Information
Your information is used to:
• Process and deliver your orders • Communicate with you on your orders or inquiries • Improve our products and services • Send important updates related to your purchases • Enhance your overall shopping experience
We do not use your information for unnecessary or unrelated purposes.
3. Data Protection
Watiti Mart takes appropriate measures to protect your personal information from unauthorized access, loss, or misuse.
We implement security practices to ensure your data remains safe.
4. Sharing of Information
We respect your privacy and do not sell or rent your personal information to third parties.
We may only share your information with:
• Delivery personnel to fulfill your orders
• Service providers who help us operate our business (where necessary)
• Authorities if required by law
5. Cookies and Website Usage
Our website may use cookies or similar technologies to improve user experience, track website performance, and understand customer preferences.
You can choose to disable cookies through your browser settings.
6. Third-Party Links
Our website may contain links to external websites. Watiti Mart is not responsible for the privacy practices of those websites, and we encourage you to review their policies separately.
7. Your Rights
You have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data where applicable
To make such requests, please contact us using the details below.
8. Changes to This Policy
Watiti Mart may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately.
9. Our Location
Watiti Mart operates in Kangemi, with branches along Nakuru Highway and opposite Kangemi High School.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
• Phone: +254793848136
• Email: info@watitimart.co.ke
By using Watiti Mart services, you agree to the terms outlined in this Privacy Policy.